General Terms and Conditions
Our General Terms and Conditions applies on all Services, Solutions and Products delivered by Yenlo.
Yenlo – General Terms and Conditions – v5.4, dated 1 January 2026
Data Processing Agreement
Our Data Processing Agreement applies on all services, solutions and products delivered by Yenlo if and to the extent we process personal data in the capacity of Data Processor on behalf of the Customer. In case personal data is exported from the EEA and/or Switzerland to a third country outside EEA and/or Switzerland and/or Canada, the EU model contract Standard Clauses Contract (SCC) with Yenlo acting as data exporter will on top apply.
For Dutch healthcare organizations the following DPA applies:
Yenlo – Verwerkersovereenkomst – BOZ-1DEC2022 – v1.1
For Dutch school organizations the following DPA applies:
Algemene-verwerkersovereenkomst – Convenant Digitale Onderwijsmiddelen en Privacy -4.0.1
For any other organization the following DPA applies:
Data Processing Agreement – v5.2, dated 1 February 2024
Support Terms
Connext Platform
Yenlo – SLA – Connext Platform – v5.1, dated 1 January 2024
Connext GO
Yenlo – SLA – Connext GO – v5.1, dated 1 January 2025
Any other operational support provided by Yenlo other than/without/outside the Connext Platform or Connext GO (such as any direct Operational WSO2 product support and/or support on Boomi, Mulesoft, Microsoft Azure etc.).
Operational Support
Yenlo – SLA – Operational Support – v5.0, dated 1 July 2022
EULA’s
Archive
For older versions of the above documents, please browse our archive.
