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Telbase: Automate customer-facing processes

Telbase brings you a complete online suite to manage complex subscription-based services. Gain access to a one-of-a-kind modular SaaS solution for your customer-facing enterprise. From telcom, to e-commerce, either in the cloud or on-premises

Telbase: Where staying connected is everything

When it comes to customer-facing business, staying connected means everything. You’d want to be assured that every process behind the scenes runs faultless and is easily manageable. Telbase answers that call. Telbase provides you a Telco-out-of-the-box solution that includes all major components to automate your end-to-end services.

Think of selling and managing plans and subscriptions, provisioning to activate products and services, billing and collection, and a myriad of add-on services to offer your customers the full package.

Telbase is a modular SaaS solution. Meaning, aside from telcom services, the platform can be applied to any business that is in need of handling complex subscription models, e-commerce solutions, distribution, customer care, and billing support.

What truly sets Telbase apart? Yenlo’s expertise in integration technologies. Because with Telbase you also have the possibility to integrate your telcom solution into a wider network of systems, platforms, and applications, either on premise or in the cloud. Empowering you to expand your market opportunities.

Your Benefits with Telbase

  • Real-time insight in customer data and processes, to achieve a service level that delights customers
  • Set up Telbase either as a cloud SaaS solution or on-premises
  • Fast time-to-market, Telbase is ready to go straight out of the box
  • Modular approach to customize and diversify your services on the fly
  • Accessible from anywhere thanks to the web-based user interface
  • 8×5 or 24×7 maintenance support
  • Pay-per-use pricing to help you save costs and remain agile
  • Flexible IT management, full outsourcing or in-house
  • Optional integration advise available through Yenlo

Modular Approach

Telbase is designed to fulfill your business needs of today. The modular approach lets you customize as you please in order to set your customers up for a win. Apart from diversification and customization, Telbase’s modular setup helps you isolate errors, improve manageability and collaboration, and lets you prioritize specific developments without impacting the rest of your business.

Software-as-a-Service

Telbase is delivered entirely as a SaaS application. That means we’ll do the managing and hosting for you. Our SaaS solution helps you scale, lowers your TCO (Total Cost of Ownership), and is always up to date with the latest released version. Allowing you to fully focus on your core business.

Fast time-to-market

Timing can be the difference between success or failure. Especially when it comes to highly competitive markets. Telbase is a quick-to-market solution that helps you become relevant, fast.

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Industry applications

Telbase supports a broad customer portfolio ranging from telecom to loyalty and retail.

Telecom
For telecom propositions, Telbase acts as a BSS (business support system) which handles product management, provisioning, mediation, rating & billing and CRM.

Loyalty
There are thousands of physical and online stores connected to Telbase for issuing, processing and handing in gift cards and loyalty cards.

Retail
Retail propositions use Telbase as point of sale software in which they have housed the entire warehousing, provisioning and sale of products.

IoT
Telbase supports IoT propositions in the field of device management, provisioning and billing, both in a retail and wholesale setup.

Software
Software products sold in a subscription structure can be fully supported in terms of provision and billing.

Cloud
Cloud vendors use Telbase for provisioning, rating & billing and CRM of their portfolio, integrating Telbase with infra management

Automate and manage your subscriptions today

Telbase brings you a complete online suite to manage complex subscription-based services. Gain access to a one-of-a-kind modular SaaS solution for your customer-facing enterprise. From telcom, to e-commerce, either in the cloud or on-premises

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